FAQ

Moderndancedress.com
  • General Question
  • Payment & Policy
Here are the steps: 
1) How Take Your Measurements?
Use the measurement guide provided on our website to accurately measure your bust, waist, hips, height, weight, and any other measurements needed for your dress.
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  •  2) How long does it take to customize clothing?
    After confirming your size, we'll begin production, which typically takes 10-15 Business days. 
    Feel free to reach out if you have any questions or need further assistance! Email:service@moderndancedress.com
    1) Shipping time to USA:
    Urgent Express : 3-5 business days (UPS Saver)
    Express Shipping: 3 -8 business days (FedEx , UPS, EMS,DHL)
    Standard Shipping(Trackable): 10-15business days (USPS United States Postal) 

    2) Shipping time to the other countries:
    Express Shipping: 3 -8 business days (FedEx , DHL, Aramex, UPS, EMS)
    Standard Shipping(Trackable): 15-20 business days
    The tracking number will be sent to you via email after the items are shipped. You can also sign up a Moderndancedress account for convenient checking your order.
    Yes, We ship all over the world. Depends on the country or region you are in, and will be added at checkout. If you can't finish your order for the reason of address, it is not supported at present.
    We support the refund and exchange of quality issues within 7-day. For details, please consult our customer service or check our Return & Refund Policy .
    We will respect and protect your personal privacy and guarantee that you will not disclose your personal information as any third party, please don’t worry.
    We accept the following payment methods:
    Credit/Debit cards (Visa, Mastercard, American Express, Discover, JCB, Venmo)
    PayPal
    Apple Pay
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